Openrainbow app profile completion

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Jorith LERNO

• March 07, 2023 12:46

Everytime the rainbow app starts, some users need to go thrue the steps to complete there profile. Correct there name if needed and select an avatar. Even when this has already been done before. Does anyone know how to fix this problem ?

 

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• Official comment

  

  Abdul RAHMAN

  • July 20, 2023 06:02

  Hi Jorith,

  Good day to you!

  We are not currently experiencing this issue.

  However, please refer to the article below to configure the Rainbow account and invite it to your company:

  https://support.openrainbow.com/hc/en-us/articles/115000289230-How-to-Create-My-Rainbow-Account-#:~:text=From%20the%20home%20page%2C%20click,please%20check%20your%20spam%20box.

  https://support.openrainbow.com/hc/en-us/articles/4411823429010-Log-in-to-Rainbow-and-Finalize-your-Account

  
  Thank you.

  Regards
  Abdul Rahman.G(Rainbow Technical support)

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