Adding a "Favorites" Contact Tab Next to the Conversations Tab in the Left Hand Column

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Brian BIRD

• October 23, 2017 23:32

It would be nice to have a 'Favourites' contacts tab next to the Conversation tab, so we can easily see the presence of our main contacts in the left hand column. This would be a bit more functional than having the Contacts List in the main screen. 

Thanks

17

• Official comment

  

  Quentin Grabenstaetter

  • February 18, 2019 08:24

  Hello everyone,

  Good news! This feature is now available with the Web and Desktop application. You can obtain more information in the dedicated Production Note.

  This feature will soon be available on mobile applications. Subscribe to the "Coming Soon" section to make sure you don't miss anything. 😉

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  Bernhard NOWAK

  • October 24, 2017 16:10

  ..and make it possible to be displayed by company with an expandable/collapsible list of users.

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  Ruben SIEGRIST

  • March 22, 2018 13:23

  ,,,and turn Emily a standard one in the favorites or a fixed nº 1 contact! (she disappears after the maximum number of last interactions is reached)

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  Christophe MUNINGER

  • August 06, 2018 14:53

  Dear Brian,

  We have planned to tag (untag) some conversations (people, bubbles) as "VIPs" (similar to favorites). A maximum of 10 VIPs will be displayed on the conversation panel (left panel).

  We have limited the number to avoid having hundred of favorites, which has no sense. Stay tuned!

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  Brian BIRD

  • August 06, 2018 22:14

  That is good news Christophe! I look forward to the new feature.

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