Rainbow window is white

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Stephan STEINER

• November 29, 2017 11:45

This happens to me regularly. I click on the Rainbow Icon, and all I get to see is a completely white Window. The only thing I can do then is close the application and start it again.

Let me know what kind of additional information you need to get to the bottom of this.

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• 

  Andreas HEISE

  • November 30, 2017 23:09

  I have the same problem reported several times, tickets was always closed with should work in latest version. Seems to be happen when Wifi switch to another network or between wifi and lan. 

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  Guilherme-Arthur DE-OLIVEIRA

  • February 05, 2018 15:50
  • Edited

  Hello, I had this same problem with Rainbow having the white screen, and the solution was to rock on the graphic part of the Rainbow.

  on run type %appdata%

  C: \ Users \ guilherme \ AppData \ Roaming \ Alcatel-Lucent Enterprise \ Rainbow

  and open the rainbow.ini file with notepad, and add the following parameter.

  [OpenGL]
  renderer = software
  useBugList = true

  Hope this helps.

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