Android 10, screen switches on after call answered, involuntary touches after


1 comment

  • Official comment

    Hi Marco,

    Good day.

    Since the Android 10 is an older version and the current version is Android 13.

    could you provide us with the detail about the call scenario (eg: external, internal, peer to peer)?

    If you are an ALE Business Partner, you can, open a ticket on My Portal ( or send an email to
    If you are an end customer managed by an ALE Business Partner, please contact them.

    Thank you.


    Ajith (Rainbow support team)


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