Asking Email ID & Password for Guest Users!

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Vishvatosh

• June 30, 2023 06:55

For the guest users of Rainbow, it is asking email id and password. Can you please help me rectifying the same.

I shared the bubble link to client , but he was unable to join saying it is asking for email id and password, when i said please provide the random password details, it got login failed.

Please Guide !

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• Official comment

  

  Sadiqullah NOORULLAH

  • July 05, 2023 16:01

  Hi Vishvatosh,

  Hope you are doing well.

  Could you please refer the below link to know more about how to invite guest using direct link.

  https://support.openrainbow.com/hc/en-us/articles/360016849539-Join-a-Bubble

  1. Click on the direct link that you received for e.g. by email. The link will open in your default web browser.
  2. Select the Rainbow application you wish to use to join the Bubble (Web or Desktop application).
  3. If you have a session open on this application, you will be automatically redirected to the Bubble and integrated into the list of Members.
  4. If you do not have an open session on this application, you will need to log in before entering the Bubble and integrated into the list of Members.
  5. You can retrieve all the group conversations in which you participate by clicking on the icon  "Bubble" in the left menu.

  Warning: Your default browser is not necessarily the one you are used to using with Rainbow. If it is, copy the link and insert it in the address bar of the Rainbow-compatible browser.

  Tips: You can also use a direct link even if you don't have a Rainbow account. Choose "First Time on Rainbow" and enter your first and last name. You will join the Bubble as a Guest as presented in the next part of this article.

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