errorDetails = "User XXXXX @XXXXXXdoes not belong to a system.";


1 comment

  • Official comment

    Hi Kengo,

    Good day to you.

    Since, the user is running with the latest version of Rainbow clients. Could you check if the chat permissions are provided under the user profiles . If they are still facing the same issue create a TAC ticket with the Rainbow support team which is required with both details users and the Rainbow client logs to analyze further.

    Thank you.


    Ajith (Rainbow support team)


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