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1 comment

  • Abdul RAHMAN

    Hello Udo,

    I hope this message finds you well.

    Kindly follow the troubleshooting steps outlined below:

    1. Restart the App: Close and reopen the application to refresh its functionality.

    2. Check the Network Connection: Ensure you have a stable and reliable internet connection.

    3. Try on a Different Device: If feasible, attempt to use the app on an alternative device to identify if the issue persists.

    If the problem continues, please contact your business partner and initiate a new case. We are ready to assist you in resolving this issue promptly.

    Thank you for your cooperation.

    Best regards,
    Abdul Rahman .G
    (Rainbow Technical Support)

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