Contacts directory with Rainbow Hub and Desphone 8058s/8068s unavalaible

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Nicolas GUYONVARCH

• June 17, 2024 08:49

Hello, we recently migrated from Hybrid to Rainbow Hub and since then we no longer have access to the contacts on the Deskphone 8058s, nor the Rainbow directory, nor the professional directory. How to do ?

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  Ajith GOVINDARAJU

  • July 09, 2024 08:54

  Hi Nicolas,

  Good day to you.

  On Rainbow hub 8058s/8068s sets can be registered as Generic SIP devices. That will work with Rainbow hub.

  There are some restrictions related to Generic SIP devices:

  https://support.openrainbow.com/hc/en-us/articles/360021940099-Generic-SIP-devices

  Thank you.

  Regards,

  Ajith G

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