Handling Calls in Rainbow SDK Without CallKit (One App Mode)

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Pankaj

• February 06, 2025 12:24
• Edited

Apple restricts CallKit in Single App Mode (MDM locked), preventing Rainbow from handling incoming calls through the native iOS call interface.

Since my app is locked in single-app mode, I need to manage all call events within the app itself.

Is there a way to handle incoming calls directly within the app, allowing Rainbow to provide a method for answering calls?

Questions:

1. What is the correct way to handle the calls without relying on CallKit?
2. Is there any official documentation on this?

Any guidance would be appreciated! 🚀

 

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• Official comment

  

  Vladimir VYSKOCIL

  • August 04, 2025 13:04

  Hello Pankaj,

  The Rainbow application is based on CallKit, and the SDK relies on the presence of CallKit. “Single App Mode” disables CallKit; therefore, we do not guarantee proper functionality in this mode.

  Best regards,

  Vladimir Vyskocil
  vladimir.vyskocil@al-enterprise.com

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• 

  Pankaj

  • February 24, 2025 05:57

  Can anyone suggest how to handle incoming calls without relying on CallKit in a Single App Mode environment?
  
  Thanks!

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