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Notification of New Version is Recurrent and Prevents the Use of Rainbow

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3 comments

  • Quentin GRABENSTAETTER

    Hello Alessandro,

    It's seems you met some troubles linked to the last update. If your issue is still relevant, could you please close your Rainbow desktop application and relaunch it?

    To close your application thanks to make a right click on the systray icon and choose "Quit":

     

    SYSTRAY ICON:

    After the relaunch of the application and the new connection, you should be able to use Rainbow properly.

    I hope this reply will help you. Please keep us informed if you need further information.

    Regards,
    Quentin GRABENSTAETTER

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  • Alessandro CRISTALLO

    Thanks.

    I had to relaunch the updater WITH Rainbow closed. Else it would not close it by itself, install and relaunch and have the issue. It was a loop.
    So please check that next updates close correctly all related processes before starting.

    Regards,
     Alex

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  • Quentin GRABENSTAETTER

    Thank you for feedback,

    It's the first time we have this issue with an update. We will fix this behavior for the next versions...

    Sorry for the inconveniences!

    Regards,
    Quentin GRABENSTAETTER

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