Rainbow monitors the status of the extension but the telephone system doesn’t monitor the status of the Rainbow client.

Follow

Dominik SIEPER

• February 12, 2018 11:44
• Edited

Dear Rainbow team,

Rainbow monitors the status of the extension but the telephone system doesn’t monitor the status of the Rainbow client.  Therefore, the user would receive a call, even though the user is busy on the Rainbow line and wouldn’t be signalled as occupied.

Kind regards

1

• 

  Antonio TESSARI

  • April 19, 2018 20:37

  excellent and interesting consideration, but it's more complicate.
  but the possibility of regulating a master entity, and ignoring the busy status (presentation) when You use a remote desktop link should be implemented. I think an incoming connection signaling the busy status of the rainbow identity to the PBX need permission rules on the firewall company policies.

  0

  Comment actions Permalink
• 

  Martin RANGE

  • May 08, 2024 07:12

  check this:

  mpconfig --RINGINGAUTO=false

  0

  Comment actions Permalink

Please sign in to leave a comment.