Citrix Support for the Rainbow Application

Planned

Esli COENRAAD

May 18, 2018 09:17

Hi,

In the feature list and also support confirms citrix is not support for the rainbow application.

Could you consider this request and make Rainbow supported for Citrix?

Thanks.

Comments

21 comments

Official comment
Christophe MUNINGER

August 17, 2018 09:37
Dear Esli,

We have planned to start first tests with the Citrix environment (XenApp/XenDesktop) end of Q3 this year. According to the test results and audio/video quality, we could release the support of this environment in Q4.

Note that all audio/video flows will pass through the Citrix infrastructure, there will be no optimization.

Best Regards,
Comment actions Permalink
Christian WÖRSTENFELD

July 15, 2020 12:35
Hello,

what is the current status here?

I have a customer support ticket where I got the info today, that Citrix is not supported.

Maybe ALE should consider, that especially big customers use Citrix and they will probably buy many licenses...

My current customer has more than 7000 employees.

@Christophe MUNINGER But if you say Rainbow is 2 years later still not supported on Citrix we are disappointed a bit.

BR
Christian
3

Comment actions Permalink
Stefan VOGEL

February 28, 2023 16:40
Hey guys,

please add support for real-time audio on VDI / Citrix at least! We did not know about the restrictions till now - but it's working good anyways. Competitors are able to support VDI ...

Best regards
3

Comment actions Permalink
Carlo BORGER

October 18, 2023 06:35
What is the status of this ongoing Topic?
As for now is it still the only supported voice solution combined with Citrix is Remote Call control?
We have a customer using Rainbow Hybrid and an OXE, willing to move from Physical sets to using Soft or Web clients instead of physical sets.
They also use MS Teams inside this same Citrix environment which is having a good voice quality from client to client inside a CITRIX session.
When they try the same calling each other using the Rainbow client or Web client in both scenarios audio is bad (packet loss)
Looks like MS Teams has a way to handle audio within a Terminal Session in a good way, so I assume this must be possible for Rainbow too?
If we want to keep some of our loyal customers on board we need to step up a little to address these kind of solutions in a proper way.
2

Comment actions Permalink
Roberto SCHUMANN

May 23, 2018 09:14
I have the same request for Terminal Server and Remote Desktop in an RFP, where Rainbow would suite quite well.
1

Comment actions Permalink
Christof HORN

May 30, 2018 16:34
Same from my side!
1

Comment actions Permalink
Patrick SWINNEN

August 20, 2018 08:58
same request from my customers! Also extra for TS and RDP.
1

Comment actions Permalink
Ralf KLÖPPELS

December 06, 2018 17:01
Hi,

Christophe wrote four month ago, that Citrix will be tested until the end of 2018 and maybe there will be a support in Q4/2018. Can you give me an update, because i didn´t found it in the feature list and have a request of a customer.

Regards

Ralf
1

Comment actions Permalink
Antony FABBRO

May 15, 2020 12:36
Hi All,

Any news so far, for VDI (RDS, Citrix, etc...) support ? We really miss this feature... and we wait for it... :)

Many thanks

Antony
1

Comment actions Permalink
Luis ROSALES

October 22, 2020 10:25
From V77 is supported:
1

Comment actions Permalink
Jeroen GREVENSTUK

October 23, 2020 15:19
Where can we find more information about the possibilities for Rainbow support in Citrix?

And witch subscription is needed for it? Essential, Business, Enterprise or other?
1

Comment actions Permalink
Peter FREI

May 23, 2018 12:28
From my point of view a really important aspect for a modern cloud communication solution! Real-Time Optimized mode needed!!!
0

Comment actions Permalink
Andreas HEISE

May 23, 2018 16:09
Same request from my customers!
0

Comment actions Permalink
Quentin Grabenstaetter

August 24, 2018 13:09
Hello Patrick,

I recommend you to create a new Feature Suggestion to talk about the implementation of the "TS" and "RDP".

To ensure a good follow-up to these suggestions, we must keep one request by post. Esli's initial request addressed the Citrix Support for the Rainbow Application.

Thanks for your understanding,
0

Comment actions Permalink
Bernhard NOWAK

January 07, 2019 15:55
Can you get the outlook integration (RCC) working? VoIP could be done in a second step but having the possibility to use Outlook would help a lot.

Regards,

Bernhard
0

Comment actions Permalink
Philippe ROCHETTE

February 27, 2019 11:35
HI Christophe

2 month Ago you said : "web app can be used in this environment with Remote Call Control capabilities."

i'm not totally agree with you, but maybe I'm making a mistake.

because in case you receive a call in WEBRTC from another Rainbow Client, I don't know how we can take the call in RCC mode

for me we can't take this call with RCC. so the voice flow through the thin client.

what do you think it ?

thank you for your opinion

Phil
0

Comment actions Permalink
Ict WOONHAVEN

December 18, 2019 06:31
Hello

What is the current status of ths feature request ?

Kind regards,
Jan
0

Comment actions Permalink
Roberto SCHUMANN

January 22, 2020 15:11
Hello Christophe,

could we have an update on the planning of Citrix compatibility?

BR,

Roberto
0

Comment actions Permalink
Ralf KLÖPPELS

January 24, 2020 05:41
Hello,

i am also interested in the results of the test or better in a support of citrix environments. I have several customers who use rainbow-essential licences in citrix as an unsupported version, just to try. It would be fine to offer them a supported enterprise licence.

Best regards

Ralf
0

Comment actions Permalink
Hans-Ulrich HARDRATH

January 05, 2021 10:28
Hello,

is VMware Horizon with non persistent desktops supported??

BR

Uli
0

Comment actions Permalink
Christophe MUNINGER

January 04, 2019 16:18
Unfortunately, support of Citrix has been postponed. In the meantime, web app can be used in this environment with Remote Call Control capabilities.

Best Regards,

Christophe Muninger
-2

Comment actions Permalink