No contacts

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Alexandre Gay

• June 22, 2018 14:05

Hi,

I have a little issue, sometime I get an emptylist with:

(RainbowSdk.instance().contacts().rainbowContacts).copyOfDataList

So I have to reconnect to Rainbow one or more time to get the list..

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• 

  Pascal BORSCHNECK

  • June 25, 2018 08:59
  • Edited

  Hi Alexandre.

  Someone from the SDK team will have a look.
  Do you know the SDK version you are using ?

  Best regards,

  Pascal

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  Pascal BORSCHNECK

  • June 26, 2018 15:44

  Hi Alexandre, creating a Zendesk ticket.

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  Alexandre Gay

  • June 27, 2018 12:57

  I'm using the Android SDK version 1.37.0

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  Jonathan PETIT

  • June 28, 2018 09:02

  Hi Alexandre,

   

  It is better for you to use the last version of android sdk which is "1.42.0". We do not support this version.

   

  But, I think, you will have the same problem with the new version.

   

  Please, could you try this? as explained in the documentation?

   

  To retrieve the list of your contacts (they are in your network), you can call the method getRainbowContacts() but you have to listen to the contacts list changes. See more in Guide ArrayItemList.

  You can do that by creating an IItemListChangeListener object in the class which is listening and then register.

  
      public class MyFragmentWhichIsListeningConversations extends Fragment {
          private IItemListChangeListener m_changeListener = new IItemListChangeListener() {
              @Override
              public void dataChanged() {
                  // Do something on the thread UI
                  ArrayItemList<IRainbowContact> contacts = RainbowSdk.instance().contacts().getRainbowContacts();
              }
          };
  
          @Override
          public View onCreateView(LayoutInflater inflater, ViewGroup container, Bundle savedInstanceState) {
              RainbowSdk.instance().contacts().getRainbowContacts().registerChangeListener(m_changeListener);
              return view;
          }
      
          @Override
          public void onDestroyView() {
              RainbowSdk().instance().contacts().getRainbowContacts().unregisterChangeListener(m_changeListener);
              super.onDestroyView();
          }
      }
  
  
  Indded, sdk need few times to retrieve all contacts, that why, it is mandatory to listen changes for the contacts list as explained above.

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  Alexandre Gay

  • July 03, 2018 08:42

  OK, thank you for your answer, I'm gonna try this way !

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