Give a button or any “viewable” link to “”launch the application”” in Rainbow e-mail invite, even invited before to join a bubble

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Ruben SIEGRIST

• August 03, 2018 17:59
• Edited

Hi,

Nowadays, Rainbow does not show/give any explicit button or any “viewable” link to “”launch the application”” in the e-mails sent to a new Rainbow user (invite), WHEN THIS USER HAS ALREADY JOINED ANY BUBBLE BEFORE! :-)

below an example:

My suggestion, following Perrine Nantois ask, according to ticket #17490, is to provide a ‘central button’ in the e-mail (invite) on which the user could click and register its account in openrainbow.com - as we already have in the e-mails (invites) sent for any new Rainbow user!

below a 'standard' e-mail, I suggest to be applied to 'new users', even they have been invited to join Rainbow before (bubble is the best example). Sometimes, guest users do not finish his 'registration' and just close a meeting/bubble after joining it!

Thanks in advance!

1

• Official comment

  

  Christophe MUNINGER

  • September 09, 2018 19:35

  Dear Ruben,

  Current text "Launch the app to manage the pending invitation" (or similar message for other use cases) will include a link to ease the user experience.

   

  Best Regards,

  Christophe Muninger

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• 

  Mikail YARDIMCI

  • October 17, 2018 10:20

  Hi all, anything changed on this behavior, i've the same situation and don't know how to connect invited user again to an bubble without finished Rainbow account :-(

   

  BR

   

  Mikail

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