Message Delivery State change from SENT_CLIENT_READ to SENT_SERVER_RECEIVED

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Soesapto-Joeni HANTORO

• August 15, 2018 07:52

At first I thought my code was wrong. Then I tried checking in the official Rainbow app. This picture captured from Rainbow Windows app.

As shown in the picture, icon from yesterday message shows the SENT status. I debug it on my app, found SENT_SERVER_RECEIVED value.

Try to send new message, it shows READ status.

 

Then I logout from the app, the re-login. Icon from the last message shows SENT status.

 

I thinks it is an abnormal status, SENT_CLIENT_READ should be last and permanent status.

Its not only happen on conversation with Emily, its happen to other conversations.

Its happen on live server and sandbox server too.

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  Pascal BORSCHNECK

  • August 20, 2018 11:46

  Moving to right Forum (UCaaS)

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  Luis ROSALES

  • September 24, 2018 10:56

  Could you tell me if you still face the issue?

  In that case, please contact me in private by Rainbow, to check your logs files.

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