Possibility to change ring sound for the Rainbow client (WebRTC)

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Willem RUITENBEEK

• November 06, 2018 09:16

We have some customers in a noisy environment, and now we miss calls because we can’t hear that we are called.
It would be helpful if we have the possibility to change the ring sound to the possible ring sound we have on the mobile phone.
So for this kind of situations it a must to have this possibility, other we cannot use this solutions when we have a noisy environment 

7

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  Andreas WURM

  • November 15, 2018 11:40

  We have the same issue.
  Yesterday I tested Rainbow in combination with WebRTC-Gateway.
  Google Übersetzer

  Especially on Android phones but also on iPhone you can hardly hear incoming calls.

  The "Rainbow-ring-tone" is very quiet and I have found no way to turn it louder

  If the phone is in a noisy environment or the user has the phone in his jacket pocket, you will not be able to hear the call.
  As a result, calls are missed and not answered.
  Therefore in my opinion not usable in these situations at the moment!

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  Lorenzo VIPERINI

  • May 02, 2019 07:54

  Hi,

  also a customer of mine has the same issue.

  We need the possibility to change the ring melody.

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