nodejsSDK - BOT : get an event when a user opn a chat window with the BOT

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Patrice COHAUT

• June 26, 2018 12:15

Hi.

I want to welcome a user connecting to a BOT by an automatic welcome message,  send every time a new user open a chat window (without typing) and that this user is not in my group list. How can i do that  ? . 

 

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  Vincent BAILLEAU

  • June 27, 2018 07:59

  Hi,

  Emily is not a traditional user, and you are not able to add it into your contact list.

  Regards

   

   

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  Patrice COHAUT

  • July 02, 2018 13:05

  No link with Emily,

  MY BOT just wants to welcome user automatically.

  To do that I need an event each time someone open a chat window with MY BOT. 

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  Vincent BAILLEAU

  • July 02, 2018 21:22

  Patrice,

  The last NodeJS version bring for you this new event:

  https://hub.openrainbow.com/#/documentation/doc/sdk/node/api/events#Events+event_rainbow_onchatstate

  Enjoy !

  Regards

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  Patrice COHAUT

  • July 03, 2018 09:07
  • Edited

  Superb and thanks  .

  Events are well received but unfortunately no event when the chat window is openned.

  I receive an event when closing (=inactive) or when user type something (=composing ) but no event when window is put to front which is what I need to welcome the user before he types anything. 

  Looks like a bug to me (on the desktop client)  as, by default focus is done on "message form" which should trigger an ACTIVE state . When clicking on another zone,  this triggers and INACTIVE then ACTIVE state 

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