Non Audio using rainbowSDK.telephony.callByNumber(number) to call internal IPphone.

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Alejandro

• August 10, 2018 10:39

Good morning,

when  I use rainbowSDK.telephony.callByNumber(10002) to contact an internal IPTouch number in the OXE. I have audio from IPTouch to OXE, but I don't have audio from RBW PC to IPTouch.  In this mode, it's needed to declare a remote extension in the OXE. VoiceFlow goes  thru GD to be able to detect DTMF ,so the call flow is :

RBW PC <- cypher G711--> MP <- G711---> GD3 <--G711-->IPTouch.

I took a tcpdump in the GD3, and I can see the packets recieved from MP are blank.

However, if I use rainbowSDK.webRTC.callUsingMediaPillar(10002) to  I have audio in both directions.

Version WEB | 1.44.6
Version SDK | 1.44.0
Browser     | Firefox 61.0

Any advice?

Best regards.

 

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  Alejandro

  • August 10, 2018 12:31

  Additionally :

  All the elements has visibility, so RTP traffic is sent directly between the elements.  Making a tcpdump in MediaPillar, I can see RTP traffic from MediaPillar to GD are also silent.

  Note : Checking with Chrome is working, but not with Firefox.

  Summary :

  1PCC Firefox in  same network with direct RTP between elements : OK

  1PCC Chrome in  same network with direct RTP between elements : OK

  3PCC Firefox in  same network with direct RTP between elements : NOK (no audio from Rainbow PC to IPphone)

  3PCC Chrome in  same network with direct RTP between elements : OK

   

   

   

   

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