Login to Sandbox issue
AnsweredMay I know if it is possible to consult some problems that I encountered while using Alcatel web-sandbox.
I have signed up developer account from the open rainbow website.
I configure from windows 10 rainbow CLI config command to use Sandbox. following that, I tried login from rainbow CLI, there is this 'unauthorized 401 login' error message from win10.
I also tried login from https://web-sandbox.openrainbow.com/app/1.45.3/index.html , it says your account has been blocked out due to too many failed attempts, it will be automatically unlocked after 1 hr. But I 'did not' attempt any logins at all.
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I cannot create test account from the URL, please show me the steps:
https://web-sandbox.openrainbow.com/app/1.45.3/index.html#/main/home
The following is the sandbox that I login to
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1) I have a developer account signed up and activated sandbox from the developer account
2) I registered a sandbox account separately using the developer account e-mail
3) I login to the sandbox using account that was obtained from step 2. There is no way to create test account
Please help
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Hi,
Do you have an account registered in the HUB ?
There you can create a company and admin user to the Sandbox:
After that, this admin user on the sandbox may create other test accounts in the sandbox company using the CLI:
https://hub.openrainbow.com/#/documentation/doc/sdk/cli/tutorials/Managing_tests_accounts
Please do
$ npm install -g rainbow-cli
then
$ rbw configure
and select sandbox. Then
$ rbw login
and play with commands, like creating a new user in your sandbox company:
$ rbw create user 'atestuser@acompany.com' 'aPassword_123' 'aFirstname' 'aLastname'
Pascal
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Hi,
So, your user usgssys2015 (at) yahoo, is only a user, not a company admin, so he can't create another user. That's normal.
He belongs to Rainbow company -> essential user, no rightsTo check the HUB user you have, I would need your email. I'll obfuscate it before accepting the comment.
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Hi SS SS,
After checking on the Sandbox platform, the account used has no admin right.
Are you sure you are using the Rainbow developer account received by email by activating your developer account (see screenshoot above).
usgssys2015@yahoo.com is not the right login email account to use.Could you check again on your own again. If you don't find the right account, we will create a new one again.
Regards,
Olivier
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Dear Olivier,
1) Screen shots of 'hub registration' status for your reference.
2) for your info, I register sandbox account separately using same e-mail from the following link
https://web-sandbox.openrainbow.com/app/1.45.3/index.html
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Hi SS SS,
When registering account separately, the rights associated to the account is limited to "user".
That's why the easiest way is to use the account received by email.
In the meantime, I create a company and give you the right to administrate it.
Now, it should work with the account you use.
Regards,
Olivier
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1) Thank you. Now I can execute create user. However, I always get the invalid email login format when I use the
>>>>>rbw create user command. Can you help to explain. The screen shot is attached.
2) I am still interested to clarify on your feedback on
'When registering account separately, the rights associated to the account is limited to "user".
You explained that 'the easiest way is to use the account received by email.'
I did received a e-mail with a Subject & content as follows:
SUBJECT: Your Rainbow developer account has been created
the content of e-mail
Developer Sandbox Platform information:
• Rainbow Sandbox URL: https://web-sandbox.openrainbow.com
• Your developer account : _________15@yahoo.com
• Your developer password:
• Sandbox API Host address : https://sandbox.openrainbow.com:443/
Complete Rainbow API and SDK documentation are accessible here:
https://hub.openrainbow.com
If you need more test accounts, you can either connect with your Rainbow
Web client for administrating your sandbox company from the URL
https://web-sandbox.openrainbow.com or download our Rainbow CLI tool
from the URL https://www.npmjs.com/package/rainbow-cli.
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