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[Production] Failed to Sign In to host "openrainbow.com" (Android SDK)

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6 comments

  • Official comment
    Jérôme Gully

    Hi,

    Look at Build Release Error in Android SDK for a working solution.

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  • Pascal BORSCHNECK

    Hi, I'll ask Android team to have a look

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  • Pascal BORSCHNECK

    You are still in version 1.40.0 ?

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  • Pascal BORSCHNECK

    Could you please tell us your Android version ?
    You tested the "sandbox app" and the "prod app" on the same Android device (with same Android versions) ?

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  • Nanan Setiady

    Yes, the API SDK is still on version 1.40. My production app has SDK Version Target of 27, tested on devices with level 24 API (Xiaomi Redmi Note 4X, real device) and level 26 API (Nexus Emulator). Nothing wrong on Sandbox version. And yes, I only used those devices. Made another new project, and targeted SDK Version of 28, even copy pasted all of the dependencies from my app with the problem, including the Activity and methods, and it worked. I still have no idea until now, where did I do wrong.

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  • Pascal BORSCHNECK

    I really don't know.
    I was told it may be a problem with the "native Android json parser". But as/if you tested the sandbox and prod version on the same device the problem is elsewhere.

    For info, "isInDefaultCompany" is a boolean sent by Rainbow in login reply and not a string...

    For the version 1.46, there will be a test for this.

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