Search PBX Phonebook from Rainbow Client

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Ketil ROMSTAD

• December 03, 2018 15:04

It would be a nice feature to search Alcatel OXO/OXE Phonebook from the client, and call the user.
All users in the phonebook regardless of whether they use Rainbow or not.
(The Phonebook is synronized to Rainbow so this should be poosible)

 

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  Barry BOOTH

  • December 07, 2018 13:27

  This is required ASAP, and will be a USP against the competition

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  Jean-Pascal SAIDE

  • December 07, 2018 16:10

  Hello, please note that the phone book search is already available for OXE. If you create an entry in the OXE phone book, it is replicated during the night, so you can find it once it's synchonized with Rainbow Cloud.

  This is applicable to OXE only, OXO has a different behavior (I work mainly on OXE).

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  Ketil ROMSTAD

  • December 10, 2018 07:12

  I can not see how to look up employees who are not Rainbow users to call these from the Rainbow client.

  You can search Rainbow users from your own company, but do not get those who are not.

   

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  Ketil ROMSTAD

  • December 10, 2018 14:32

  At our Office we have Alcatel OXO, and I can search members of my company for colleague who not have Rainbow account  so this works.

   

  I have a test account at a Customer site with Alcatel OXE rel 12.1, and I dont get any hit when search members of my company from Rainbow web client.

  Should this work from OXE?

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  Brian BIRD

  • December 15, 2018 20:59

  To search for members of your PBX the user must have a Business or Enterprise subscription. They show up at the bottom of the search bar as Enterprise Contacts.

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