Cancel a File Upload in a Conversation

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Velayudham JAYAKUMAR

• January 17, 2019 11:10

There should be an option to delete the received files from a conversation before downloading it.

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  Quentin Grabenstaetter

  • February 14, 2019 17:10

  Hello Velayudham,

  Sorry but I'm not sur to understand your suggestion.

  Can you please give more details or a use case? Maybe add a screenshot?

  Thanks in advance,

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  Velayudham JAYAKUMAR

  • February 15, 2019 11:02

  Hi,

  if a user uploads a file or an attachment during a conversation in the IM window, before downloading it the user should have an option to delete. This would avoid downloading not helpful files.

  

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  Quentin Grabenstaetter

  • February 15, 2019 13:25

  Hello,

  Thanks for your reply. I think your suggestion is already available. Please find bellow the current behavior.

  You can cancel the upload of a file sent by mistake during the transfer:

  

  Once the upload is done, you can delete the file from the conversation:

  

  However, you cannot delete a file you receive from the conversation:

  

  Can you tell me if my answer helps you? And most importantly, does that respond to your suggestion?

  Thanks in advance,

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