how to cancel my company

Answered

Luigi CONTI

January 21, 2019 15:15

hi I'm an installer and for trial I activated a company in my profile, how do I delete it?
Thank you.

Comments

7 comments

Official comment
Baptiste CANDELIER

January 23, 2019 12:17
Hi Luigi,

you can't delete the company yourself and for such kind of request you'll have to contact Rainbow Customer Care team.
I've made the changed for you and moved your account into the right company.

Regards,Baptiste
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Andreas PAMMINGER

January 28, 2019 15:11
Hi Baptiste,

i'm having the same issue: i want to delete my Rainbow company, since i want to join another one.

Additionally trying to contact Rainbow support with the online form throws a 405 not allowed error...

Can you help me? (i am the last user of my existing Rainbow company).

Thanks & Regards,

Andy
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Baptiste CANDELIER

January 31, 2019 13:27
Hi Andreas,

I've just seen that your request has been treated by our support team. Your account has been added to the right company.

Regards,
Baptiste
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Christopher DeLuso

February 28, 2019 19:42
Baptiste, Can you cancel my company please?
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Benjamin CHRIS

April 29, 2019 04:27
Baptiste, I need to cancel my company "Individual". And actually need to delete that company information as well.

Could you please help me on that?

Thanks,

Benjamin
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Andreas HEISE

April 29, 2019 06:04
Hi Benjamin,

you need to open a support ticket as this option is not available in the GUI for your own company.

If you are familiar with REST coding you can use the API to delete the company.

https://hub.openrainbow.com/api/admin/index.html#operation/DeleteCompanies

brgds

Andreas
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Raafat ELAROUI

May 17, 2019 09:51
Hello Baptiste,

Can you please cancel my Company.

Thanks

Raafat
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