augmented communication

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VERGER Mathias

• March 01, 2019 15:43

Hello
is it possible via rainbow on smartphone to interact on the screen of the person I call.
I explain myself, I work in the automotive field and I want through video communication to indicate on my screen where to look and so my correspondent sees on his screen a pointer and tells him the point to control

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  Antonio TESSARI

  • March 05, 2019 12:59

  This Is remote control, not condivision of your desk, i understand?

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  VERGER Mathias

  • March 07, 2019 16:51

  Hi, it's for helping a technician in a car to do the good thing.
  you can ,by the video call,choose to touch a point on a touchscreen or maybe with the mouse on a laptop
  and on the screen of the interlocutor there is a cross to show the point to see
  do you understand

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  Mikail YARDIMCI

  • March 08, 2019 07:20

  Hi Mathias, we integrated a wearable HMT-1 where you can use a Rainbow UCaaS client:

  This device is compatible with rainbow UCaaS. Here you'll find more details on that:
  https://www.realwear.com/products/hmt-1
  there is also a reference with Lexus using this wearable s in automotive.

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  VERGER Mathias

  • March 11, 2019 14:33

  ok it's very nice but the people who need my help haven't the helmet because it can be a end user or a mecanician in a workshop

  if it can be compatible with any type of smartphone (android or IOs) it can be a serious advantage for me

  we could respond quickly if the customer had a problem

  today the rainbow system is good but with this system "augmented communication" we can give an answer immediatly

  you can look at "teamviewer pilot"

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  Mikail YARDIMCI

  • March 13, 2019 06:33

  Hi Mathias, i fully agree with you. I made a FS long time ago for similar requirement which would fit also your needs, i guess:
  
  https://support.openrainbow.com/hc/de/community/posts/360000673590-Laser-pointer-for-screen-sharing-and-or-app-sharing-zoom-in
  BR , Mikail

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  VERGER Mathias

  • June 18, 2019 09:23

  I restart the subject is it possible to point on the screen of the interlocutor especially when you are in video communication

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