My Status Stays Busy after an Audio/Video Call
AnsweredQuestion raised from the comment: Production Note - Rainbow 1.54
Issue at Rainbow to Rainbow call. After the called pickup the call, no voice at called side and after that the caller status is busy
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Hello,
As answered by Quentin in another post from you, VoIP Calling and Audio/Video Call features suffered some troubles between the last update and 9:00AM this morning.
It is fixed now, but you might have to restart your client to get back to normal state.
If you still have presence issue after a client restart, let us know.
Best regards,
Claire Dechristé -
Hi Claire DECHRISTE ,
I saw this post today, because in my company all the users that are using rainbow have the Caller Status "Busy".
Can you tell me if there is something I can do from this side?
Best Regards,
Daniel Cruz
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