Record Video Call

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Muhammad Syahroyni

• April 22, 2019 04:15

Hai OpenRainbow support,

I got this error when stopping recording in Web SDK.

I use Web SDK 1.54. 

Uncaught (in promise) TypeError: Failed to execute 'readAsArrayBuffer' on 'FileReader': parameter 1 is not of type 'Blob'.
at rainbow-sdk.min.js:7
at new Promise (<anonymous>)
at i.readAsArrayBuffer (rainbow-sdk.min.js:7)
at injectMetadata (rainbow-sdk.min.js:7)
at i.onStop (rainbow-sdk.min.js:7)

Please help

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• 

  Konrad Hyzy

  • April 23, 2019 07:34

  Hi,

   

  can you provide us with the following additional information? 

  1. What environment is your application on? (production/Sandbox)

  2. What browser (and which version of it) do you use? 

  3. What SDK method causes the program crash? 

   

  Thanks in advance for your reply! 

   

  Konrad

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• 

  Muhammad Syahroyni

  • April 23, 2019 07:49

  Hai,

   

  1. Production

  2. Google Chrome Version 73.0.3683.103 (Official Build) (64-bit) in MacBook Pro

  3. WebRTC.startRecording(call, fileName, [recordRemote], [toUpload], [onlyAudio], [mimeType]) ⇒ Object

   

  additional information :

  I already use the account that has an enterprise license and it's working well in Google Chrome with the same version in Windows

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