Node.JS SDK initiate a call between 2 parties?

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Kok Yew Meng

• April 30, 2019 08:53

Can Node.JS SDK initiate a call between 2 parties?

For example, call out to an internal extension first, then call out to Rainbow account via WebRTC, then bridge both parties together?

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  Vincent BAILLEAU

  • April 30, 2019 09:14

  Hi Yew Meng,

  Node SDK doesn't support WebRTC features, the module is dedicated to server side communication.

  Regards

  Vincent

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  Kok Yew Meng

  • April 30, 2019 09:24

  I mean Node.JS only initiates the call. It is not taking part in the call. The call is between the 2 parties. I've drawn a simple diagram here to show what I mean.
  
  
  

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  Vincent BAILLEAU

  • April 30, 2019 13:55
  • Edited

  Hi Yew Meng,

  With NodeJS SDK you are able to create 3PCC calls, as Rainbow user, on node you  can do a makecall to the number of your choice if the user is link to a PBX system. If the default web or mobile account is in VoIP mode, the call will be presented on the device, and after to the remote extension.

  Regards

  Vincent

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  Stephan STEINER

  • May 27, 2019 14:13

  @Vincent: How do you leverage the NodeJS SDK to do 3PCC? Most of the operations (in fact all but the makeCall, and getActiveCall take a contact object, but according to the description, the contact object for makecall is "contact object that you want to call", whereas if it were 3PCC, it would have to be called "contact object from where the call originates"), and for getActiveCalls the contact object is described as "The contact with an active call with us.".. so that seems to suggest it only works if a contact is in a call with the logged in user of my NodeJS SDK application.

  I'm looking for a way to do real 3PCC like you can do using the OmniPCX Open Gateway.

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