Blocking or Reporting Users

July 02, 2019 08:36

I think it should be a good idea to be able to "report" or "block" users if they send inappropriate material over the rainbow platform

maybe if the user being reported is part of a company the report would go to their Admin with a copy of the message in question?

Or at least to have to connect to a user who has to accept the connection to enable to send/receive files maybe

Comments

5 comments

Md FITRAH

August 13, 2019 08:25
Yes, blocking is good features.
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Karthik PADMARAJAN

December 11, 2019 14:51
Yes, Blocking a user option should be available
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Olivier VAILLANT

May 20, 2025 22:59
Bonjour,

What is the result of this suggestion? I sometimes receive messages like this (pure spam), but there's nothing I can do to block them. This must be taken into account for rapid development to prevent cyberattacks via Rainbow.

This wouldn't be good publicity for Rainbow.

Merci

Olivier
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Nathalie KAYSER-MARCHAL

May 21, 2025 06:53
Hi Olivier, thank you for reporting this and for your suggestion.
- I let our product managers answer to what has been already done / being done against cyberattacks via Rainbow
In the meantime:
- one way of getting rid of spam is to restrict the visibility of the company / the user
You’ll https://help.openrainbow.com/hc/articles/23612313946258-Manage-company-visibility

If you don’t remember exactly, you can read about the different options in the following article. Giving a user the ‘same as company’ right may be a good option if the company has restricted visibility.
- And please open a ticket with the spams you got, we can ban the users in the first place.
Regards

Nathalie

Rainbow Customer Care
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Olivier VAILLANT

May 21, 2025 13:09
Merci Nathalie

Thanks for the information

It will be great to get the option to block directly the spam without openning a ticket

Merci

Olivier
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