I have an OXO Client using Rainbow with enterprise licenses. The reception desk answers calls for different businesses. Currently they look at their desk phones, they see the assigned business name and the caller number. The business name is just a virtual extn in the OXO diverting to the attendant group this information is seen on their desk phones. In Rainbow the toast pop up only shows the caller number. Can we have a feature where there is information of the divertee name/number and Hunt group name/number within the toast popup.
Please sign in to leave a comment.