Top

List more than 20 last conversations

Follow
Rafal ZIELINSKI

Currently, if user missed unread conversation, because meantime he had more than 20 other communications, unanswered conversation drops from the last 20 conversation list and if you don't remember the caller's name, you can't reach the conversation.

There should be an option to scroll next conversation, 20 per step.
And option to show each conversation which has unread message.
Now, there is only option to get all unanswered calls, nothing is available for IM / chat / bubble.

15

Comments

1 comment

Date Votes
  • Christian WÖRSTENFELD

    Meanwhile it's 40 but I have still customers reaching that limit and losing messages.

    I think at least unread conversations should be kept and not truncated.

    Maybe the PLM can rethink that feature.

    PS: As long as the client is open and no other login is done, the list grows 40+ (tested with 53) but if I login on WebClient or restart my Desktop Client, all above 40 is deleted. 

    BR C

    Related to SR# 00731903

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post

Still can't find what you need?

  • Contact Us

    Do you have any question about Rainbow? Leave us a message to get more information.

    Contact

  • Ask the Community

    Do you need help? Ask your questions to the Community and get answers from other Rainbow users.

    Post message