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Visibility of all participants during a video conference

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8 comments

  • Brian BIRD

    Hello Jonathan

    You are only able to view 4 additional video feeds, in addition to your own, during the video conference. You can however, choose the video streams you wish to view by selecting them from a drop down box.

    If viewing the video conference on a mobile device, you are only able to view one video stream at a time, but again, you are able to select the stream you wish to view from a drop down list of everyone that has shared their video.

    https://support.openrainbow.com/hc/en-us/articles/360000533284-How-to-Display-Multiple-Videos-in-a-Gallery-

    I hope this helps.

    Brian

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  • Jonathan Cassar

    Hi Brian,

    Thanks for the help. Much appreciated. May I suggest that this feature is included in future releases. We really love Rainbow but users are being 'put off' by the idea that they can't see all participants. Other than this, Rainbow is working like a charm.

     

    Thanks and regards 

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  • Andreas HEISE

    Hi Florian,

    if not already done you can post your request in the feature suggestion board to let the community vote.

    https://support.openrainbow.com/hc/de/community/topics/200372789-Features-suggestions

    brgds

    Andreas

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  • Florian METZNER

    Hi,

    it would be great if we could see more than the four additional video screens :)

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  • Jonathan Cassar

    Hi Florian,

    Yes, in fact, I have users who are grumbling solely because they want to see more video screens. This is because other tools have this feature already in place. How that Rainbow team takes this suggestion onboard.

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  • Florian METZNER

    Hi Brian,

    because of this reason I´m happy to sale other solutions as Rainbow too. At this time where everyone needs solutions to handle some video-calls and conference this is a big missing feature, why I´m losing customer to ALEs competitors.

    I hope that the Rainbow Team or Product Manager can give us a statement, if they are developing on that or got soon any solution.

    The most would prefer that the user can turn video-streams of all 50 user conference on or just the users they want to see. So everyone can handle it by itself, just like it is but for all 50 conference users.

    For my customers would it be good to increase it from 4 to 25 video-streams at the first step. 25 video-users is the amount of the other competitors I know and can offer.

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  • Brian BIRD

    Thanks Florian

    You feedback is definitely appreciated. As Andreas has stated, it would be good to put this request in the Feature Request forum which allows other Rainbow users to vote on the post which is closely followed by the Rainbow development team. As you can see there are already 620 feature requests - many of which ALE has taken into account and launched new features.

    Kind regards

    Brian

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  • Jonathan Cassar

    Hi Brian,

    This is why we love Rainbow because our suggestions do not fall on deaf ears. We get instant replays and concrete solutions. I've just posted the suggestion as instructed by your kind self.

    Thank you and very well done for the effort. 

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