Yesterday 7/4/20 we noticed following maintenance activities on OXO systems, (re-synchronization of the communication service with cloud rainbow, or simple reboots for maintenance or release upgrades) the previously active connected telephone services were no longer restored. We noticed the problem around 11:30 / 12: 00 and continued throughout the afternoon.
I think it's something related to ID authentication. It seems that systems that have kept synchronization active have kept services running all day.
It has been the cause of prolonged inconvenience for many customers.
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