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Calls do not ring in browser or application - only on mobile devices

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  • Brian BIRD

    Hi Lance

    Just to make sure there is no delay in getting a resolution to your issue, this forum is to seek guidance from other Rainbow users worldwide,  that may have experienced the same issue. If you are seeking Alcatel-Lucent tech support for this issue, I would recommend filing an official eService Request with the ALE help desk with copies of the Rainbow logs from the user that is experiencing the issue.

    Regards

    Brian

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