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Mike POTTER

• June 24, 2020 20:22

Service has been out for hours now and status shows maintenance

 

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  Angel MOSQUERA

  • June 24, 2020 20:29

  Nothing to tell to ours customers... Please any comment about the outage?

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  Mike POTTER

  • June 24, 2020 20:31

  Info is key even f bad news. Silence is not the way to handle it. 

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  Dallan STEVENSON

  • June 29, 2020 08:49

  https://support.openrainbow.com/hc/en-us/sections/201292944-Service-Notifications

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  Mike POTTER

  • June 29, 2020 09:45

  I can see that. However, they postponed 23rd to 24th without notifying all and then 24th was an outage where status showed grey which means nothing and only notification came the following day.

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