hello rainbow team;
as I got the latest updates on MS teams, they are planning to implement "safe transfer" feature in MS Teams. Let me provide more information for the feature:
You will now be able to transfer a call safely to any other user in your organization. Safely means that if the target user does not answer the call, it will ring back to the transferrer. The person transferring the call must be a Teams user. The person the call is being transferred to must be either a Teams or Skype for Business user in the same tenant or in a federated tenant. This is used commonly used by reception, administrators, operators, and anyone who might be delegate for another user.
for more infıormation on this feature please follow below link:
that would be a really wise decision if we implement such feature in rainbow application.
thank you for your attention
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