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Rainbow Room and CAM50 disconnection

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  • Andreas HEISE

    Hi Luis,

    I use Rainbow Room with a LOGITECH C920 HD Pro Webcam (non official supported) since several weeks and had no connection issues until now.

    Did you switch off your Room TV Box after usage or is it running permanently with the Rainbow application?

    For investigation you can install another app on the Room TV Box like TrueConf and check if the CAM50 is recognized?

    CAM50 has a standby mode maybe this has impact, ensure that the latest firmware is installed on the equipment.

    brgds

    Andreas

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