Audio test and ring selector: no audio output on peripherals on Windows clients

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Guillaume BLONDEL

• December 08, 2020 12:16
• Edited

Hello,

Since the latest update, we have no audio neither during ringing, nor during sound test.

Log output during the test:

2020-12-08 11:25:31,562 [error] [Renderer] [ErrorHandler] unhandled renderer process javaScript error occurred, errorDetails =>
{
name:[NotSupportedError],
message:[The element has no supported sources.],
stack:[undefined]
}

Anyone have the same problem?

Thank you very much for you answer,

0

• 

  Lambert

  • July 06, 2021 13:07

  Hello Guillaume,

  It looks like no one get the same problem!

  The issue for this case is probably located between the chair and the keyboard. :) 

  You can open a case with the link below:

  https://www.nxo.eu/serv/nxo-digital-care-support/

  Kind regards,

  With love,

  Your old colleague

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