DND on Rainbow causing issues with Group Hunts on the OXO

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Nick NANOS

• March 31, 2021 08:30
• Edited

Why is it when DND is active and "Ignore internet calls while your status is DND" is ticked causes a parallel hunt group to redirect to the mailbox of the active DND user.

2

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  Paul WIJNANTS

  • April 19, 2021 14:13

  Hi Nick,

  we have same issue.

  When a group call comes in, the Rainbow user has to await the end of ringing because when you actively reject the call it will go to personal VM.

   

   

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