My Rainbow APP cannot login
My Rainbow app has been running since last summer and recently noticed that it cannot login to a Rainbow account.
The app is getting the following errors generated by the linked framework, 1.66.0. I verified the login name and password were correct but the log displayed "User password has been changed since the date of token generation, new login is required". No changes were made on the app side.
I tried to change my Rainbow password but got the same result.
Would you please take a look at the log attached below and provide me possible solutions.
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2021-03-26 23:29:48.417699-0500 Alarm Generator R[1244:33620] [LoginManager:481] *** [LRT] Start login long running task (id : 6)
2021-03-26 23:29:48.418235-0500 Alarm Generator R[1244:36222] [MyUser:393] [haveMinimalInformationsToStartWithOutToken] No jid_im
2021-03-26 23:29:48.420077-0500 Alarm Generator R[1244:36222] [LoginManager:543] Will Login notification
2021-03-26 23:29:48.420444-0500 Alarm Generator R[1244:36224] [ConversationsManagerService:433] loadConversationsFromCache : already done (or in progress)
2021-03-26 23:29:48.420560-0500 Alarm Generator R[1244:36222] [RTCService:406] willLogin : we have 2 available ice-servers
2021-03-26 23:29:48.430057-0500 Alarm Generator R[1244:36222] [MyUser:393] [haveMinimalInformationsToStartWithOutToken] No jid_im
2021-03-26 23:29:48.430351-0500 Alarm Generator R[1244:36222] [MyUser:220] currentDate is earlier than token date, no need to renew token
2021-03-26 23:29:48.430609-0500 Alarm Generator R[1244:36222] [MyUser:373] [haveMinimalInformationsToStart] Token is no longer valid or we don't have the necessary informations
2021-03-26 23:29:48.430771-0500 Alarm Generator R[1244:36222] [LoginManager:552] Need a new login to server
2021-03-26 23:29:48.431031-0500 Alarm Generator R[1244:36222] [MyUser:220] currentDate is earlier than token date, no need to renew token
2021-03-26 23:29:48.431388-0500 Alarm Generator R[1244:36222] [LoginManager:230] Login to server openrainbow.com with (null) authentication type
2021-03-26 23:29:48.431889-0500 Alarm Generator R[1244:36222] [DownloadManager:538] performing request : GET https://openrainbow.com/api/rainbow/enduser/v1.0/users/58d04ea9f5e435fea12ae23d sendsize 1019
2021-03-26 23:29:48.716920-0500 Alarm Generator R[1244:36222] [DownloadManager:755] response for request : GET https://openrainbow.com/api/rainbow/enduser/v1.0/users/58d04ea9f5e435fea12ae23d receivedsize 2711
2021-03-26 23:29:48.717139-0500 Alarm Generator R[1244:36222] [LoginManager:253] Login request sent, analysing response ... request Error Error Domain=Network Code=401 "(null)"
2021-03-26 23:29:48.717328-0500 Alarm Generator R[1244:36222] [ServicesManager:465] LoginManager did failed to authenticate
>>> failedToSignIn(notification:): 272 NSConcreteNotification 0x600000d24d20 {name = didFailedToConnect; object = Error Domain=Authentication Code=500 "User password has been changed since the date of token generation, new login is required" UserInfo={NSLocalizedDescription=User password has been changed since the date of token generation, new login is required}}
2021-03-26 23:29:48.717535-0500 Alarm Generator R[1244:36222] [LoginManager:498] *** [LRT] End of login long running task (id : 6)
>>> updateLoginStatus(accountFullName:isConnected:avatar:): 334 isConnected= false
>>> updateLoginStatus(accountFullName:isConnected:avatar:): 346
2021-03-26 23:29:48.935704-0500 Alarm Generator R[1244:36222] [CompaniesService:142] Companies Invitations cache : Load cache completion block start
2021-03-26 23:29:48.935625-0500 Alarm Generator R[1244:36224] [CallLogsService:115] loadCallLogsFromCache : already done
2021-03-26 23:29:48.936470-0500 Alarm Generator R[1244:36222] [DownloadManager:212] getRequestWithURL : operationQueue (count = 0) add request 'https://openrainbow.com/api/rainbow/enduser/v1.0/users/(null)/?format=full' with 3 headers
2021-03-26 23:29:48.936782-0500 Alarm Generator R[1244:36222] [CompaniesService:155] Companies Invitations cache : Load cache completion block end
2021-03-26 23:29:48.945629-0500 Alarm Generator R[1244:36222] [DownloadManager:215] getRequestWithURL : operationQueue (count = 1) perform request 'https://openrainbow.com/api/rainbow/enduser/v1.0/users/(null)/?format=full'
2021-03-26 23:29:48.963538-0500 Alarm Generator R[1244:36222] [DownloadManager:538] performing request : GET https://openrainbow.com/api/rainbow/enduser/v1.0/users/(null)/?format=full sendsize 1014
2021-03-26 23:29:49.165478-0500 Alarm Generator R[1244:36222] [DownloadManager:755] response for request : GET https://openrainbow.com/api/rainbow/enduser/v1.0/users/(null)/?format=full receivedsize 2706
2021-03-26 23:29:49.166793-0500 Alarm Generator R[1244:36222] [DirectoryService:225] Error: unable to get the user details by RainbowID (null) in REST.
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