call transfer in rainbow client

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Mustafa AYDINALP

• April 15, 2021 08:19

hello rainbow team;

when I receive a call on rainbow (enterprise or business subscription) from another rainbow client, or from an external number or from an OXE extension,

I would like to transfer this call to another number (internal or external number) or to another rainbow client.

how can I do that?

as far as I see this is not possible as of today,

when this call transfer feature be imlemented?

thanks and best regards.

1

• 

  Jean-Pascal SAIDE

  • April 15, 2021 08:47

  Hello Mustafa,

  Today you can transfer only pure telephony calls, not P2P direct Rainbow calls.

  To be able to transfer a telephony call, you need first to engage a second telephony call, and then you can transfer. For this, you must have 2 lines on OXE, and a REX ressource.

   

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  Mustafa AYDINALP

  • April 15, 2021 09:01

  thank you Jean Pascal,

  this solution is OK for us, we implemented your configuration proposal and it worked,

  many thanks and best regards.

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