No Call list

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Torsten HENKEL

• June 28, 2021 11:14

Hello,

there is no call list with a connected OXO Connect.

Already rebootet / updated OXO.

Issue  accours at multiple sites.

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  Axel Steppe

  • June 29, 2021 12:17

  Same problem here since Friday 25th of June.....

  Rainbow.log shows recv events from rainbow.lim instead of openrainbow.com for journal entrys.

  Seems that these entrys are ignored within rainbow client.

  Also for DekstopApp and WebClient.

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  Dirk LANGE

  • June 29, 2021 12:49

  Hello, same problem here. Did anyone heard something from ALE about this issue? Several customers are involved.

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  Axel Steppe

  • June 29, 2021 13:13

  Rised a ticket and work is in progress there.

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  Axel Steppe

  • June 30, 2021 09:24
  • Edited

  Hello,

  I am not sure if ALE is really working on the problem.

  From the status dashboard all is fine and running ?!

  We get a additional problem, we are not able to call sip numbers with more then 12 digits anymore.

  Checking the SBC logs showed that the numbers, coming from the WebRTC, is now different formatted then befor the 25th of june.

  Will be good if ALE can commit that there is work in progress to fix the issues.

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  Anton HINGERL

  • July 01, 2021 11:33

  Hello,

  same Problem. No Call-History in "recent-Conversations" (You called ...)  and an incomplete History in "Calls"

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