rainbow user linked to "other phone" rainbow number since latest update

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Jeroen V

• November 05, 2021 07:47
• Edited

I have two users with rainbow desktop + rainbow mobile (busines account) who had an issue since the upgrade to 2.95.10.

Normaly they have "office phone" and "computer phone" to link. Now they have several times a day only the option for "office phone" and "other phone" with a strange number after the "phone". The strange number isn't strange... we found  that this is a "rainbow number" under the "telephony" settings for the company members.

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Settings on the mobile phone are the same like before. (android version 1.93.1 - not the latest version)

This user also have 2 computers where he is logged in but this wasn't an issue before. (on both sessions version 2.95.10)

Some restarts or logout/login solve the issue but after a while it's there again.

Only with some users.

 

screenshot issue:

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normal working:

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  Jeroen V

  • November 09, 2021 20:23

  i guess this is solved by updating android client

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