Outlook Add-In not active any more

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Martin BLASER

• March 07, 2022 14:26

The PC is running with Win11 and Microsoft/Outlook365. Since some days the connection between the Rainbow Desktop-App and Outlook is off. The "R"-icon in Outlook is greyed out. I un-installed the RB-App and so on, but the connection is not running any more. I took the RB-App logs. Can anybody see in the logs whats going wrong? Thx

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  Permanently deleted user

  • March 08, 2022 14:48

  Hello Martin,

  Thank you for having reported this incident.

  I have created a SR so you can share your logs with us in order to analyse the issue.

  Kind regards.

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