Block texting after sending image on any bubble

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Deepak BALI

• March 23, 2022 08:52

When I sent any image on any bubble after that unable to text on same bubble until re-login the session by completely quitting from Rainbow desktop version, the problem will same on mobile account as well after sent any image on bubble.

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• Official comment

  

  Permanently deleted user

  • March 28, 2022 14:11

  Hello Deepak,

  First of all many thank for using our community to communicate with us.

  We recommend you to contact with your BP and request the opening of a SR on your behalf. Please join to your request the Rainbow logs and a timestamp in order to be able to analyze the issue and find out the root cause and possible solution.

  Thank you for your collaboration.

  Best regards.

  Hislamar

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  Deepak BALI

  • March 23, 2022 08:52

  Kindly resolve the issue asap basis.

   

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