Problem with Rainbow Teams integration

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Stefan DEBRODT

• September 09, 2022 06:07

A colleague always has problems at answering a call with Rainbow.

When she clicks on the green headset symbol, always this happened see picture.

the plug-in Version is the newest 2.9.2.

Any Idea?

0

• Official comment

  

  Ajith GOVINDARAJU

  • May 31, 2023 23:34

  Hi Stefan,

  Good day.

  Currently, We have the latest version of the Teams connector v2 running with 2.10.0. Upgrade to the latest version and check the behavior of the issue.

  Soon a new version of Teams connector V3 will be released into production. 

  If you have a the same issue with latest version please reach Rainbow support team.

  Thank you.

  Regards,

  Ajith (support team)

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