Teams connection no longer works

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Hervé LADIGLIONE

• December 14, 2022 14:32

Hello,

Since that day the Rainbow application no longer works with teams.

Message: You cannot use the Rainbow Telephony app for Microsoft Teams because you do not have the corresponding Rainbow subscription.

The app was working fine so far.

The procedures described https://support.openrainbow.com/hc/en-us/articles/360013028240 have been followed.

Versions of related components: Server application 2.6.7 - Desktop application 2.10.0

Please provide us with a solution.

Cordially

0

• Official comment

  

  Abdul RAHMAN

  • July 24, 2023 15:47

  Hello Hervé,

  Good day to you!

  Since old version v2 will be supported until end of October 2023.

  We request you to perfer below link to configure the Rainbow Telephony for Teams V3.

  https://support.openrainbow.com/hc/en-us/articles/9221652014226-Rainbow-Telephony-for-Teams-V3

  Regards,
  Abdul Rahman.G(Rainbow Technical support)

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