ACSE Alcatel Enterprise Engineer
Flemming NOES commented,
Is it mandatory to have a Cloud PBX for the attendant or is an On Prem OXE with webRTC enough? Thanks
Flemming NOES commented,
Hi ALU, Please inform us regarding blind transfer. Is it possible with current releases? Thanks
Flemming NOES commented,
We realy need someone to answer this question. Its a simple feature. What is the status on IOS and Android in current releases? Thanks
Flemming NOES created a post,
Hi, We have a customer with aprox. 100 Rainbow users. (IOS users) Some of them are suddenly not able to recivie calls. I have been troubbleshooting with the IT department to find a solution. Seems ...
Flemming NOES created a post,
Hi all, Regarding IOS version installed. We have a customer with aprox. 100 Rainbow users. Many of them use IOS. Is there central a way to check what ISO version is installed on the iPhones? I use ...
Flemming NOES commented,
Looking forward to see an CCD agent feature. We have many customers working from home that could use this.
Flemming NOES created a post,
Hi, We have been testing blind transfer on IOS and PC app. Both to Rainbow users and external numbers. Does not seem to work. We have an OXE PBX connected. Can someone give me an overall status...
Flemming NOES commented,
Hi, Is it possible to route incoming calls (internal, external and VOIP) depending on the presence status? I have been testing with "Do Not Disturb" On OXEplatform. Best Regards Flemming
Flemming NOES commented,
I would like to know this too. Please reply Alcatel
Flemming NOES created a post,
Hi All, I have just started to use the Rainbow system. So far I have connected our OXE to the Alcatel servers. Also my Deskphone is connected. When I make a call from my deskphone, I see the busy...