Fabrice BELLONCLE

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Activity overview

Latest activity by Fabrice BELLONCLE
  • Fabrice BELLONCLE commented,

    Official comment

    Hello Marcel, Can you first check the troubleshooting guide here: https://support.openrainbow.com/hc/en-us/sections/360001603459-Outlook-Add-in ? If this does not allow you to solve your issue, ple...

  • Fabrice BELLONCLE commented,

    Hello, As you are company administrator of your own company on the sandbox platform, you are able to create users in your own company. To do this, log in to web-sandbox.openrainbow.com with your sa...

  • Fabrice BELLONCLE created a post,

    Reminder about Rainbow conference model evolution

    Dear Community, As announced a few months ago, support for the V1 conferencing APIs will be discontinued at the end of March 2023. All Rainbow SDKs are now fully compatible with the new conferencin...

  • Fabrice BELLONCLE created a post,

    ** NEWS **

    Dear Community, Beginning of May, Rainbow API Hub, the Rainbow CPaaS developer's portal, will become Rainbow for Developers. It will bring a renewed user experience and many new features. Stay tune...

  • Fabrice BELLONCLE commented,

    Hello Julien, The display issues on iOS will be handled by the development team, a correction should be available in a future version (exact release to be confirmed). To switch the server connectio...

  • Fabrice BELLONCLE commented,

    Hi Hiro, I think you do not use the correct credentials for your sandbox account. Your main Rainbow account that you use to connect to the Rainbow API Hub developer portal is linked to the producti...

  • Fabrice BELLONCLE created a post,

    Important information about Rainbow conference model evolution

    Dear Community, The Rainbow conference model evolves (we call it conference V2). The ultimate goal of this conference model evolution is to simplify, optimize and bring more flexibility in the conf...

  • Fabrice BELLONCLE commented,

    Hi Virginie, Unfortunately, we do not provide a connector for Asana. Best regards, Fabrice.

  • Fabrice BELLONCLE commented,

    Hi Harald, I suppose you ask the question from a CPaaS point of view. You can set the local user presence programmatically. Rainbow presence status is online, offline, do not disturb, away. This is...

  • Fabrice BELLONCLE commented,

    Hi Markus, Please note that you should post your questions or problems found with the Rainbow clients on the "Help Assistance & Support" forum (https://support.openrainbow.com/hc/en-us/community/to...