Hello Pascal, I hope you are doing well.we apologize for any inconvenience caused. We suggest that you create a new service request, and we will assist you in co...
Salut Meher, J'espère que tu vas bien. Nous avons le regret de vous informer que la synchronisation d'Active Directory avec des licences gratuites n'est pas réalisable ; une licence Entreprise es...
Bonjour Devlin, Malheureusement, les publications de The Rainbow Channel ne peuvent pas être publiées via ces services Web sur d'autres plateformes de médias sociaux. Merci.
Hola Segarra, espero que estés bien. Recomendamos restablecer tu contraseña como primer paso. Puedes hacerlo directamente desde tu app de iOS: Enlace: https://support.openrainbow.com/hc/en-us/artic...
Hello Hugo, We understand that you are using a proxy server and that everything is functioning correctly except for the Rainbow application. For detailed guidance on configuring proxy and firewall ...
Hi Fernando, Hope you are doing well. Thank you for reaching out regarding the incoming call issue with your Grandstream GXP1625 registered on OpenRainbow. If you are using the Rainbow Hub, please ...
Hi Stella, Hope you are doing well. Kinldy note that, SSO must be configured by the Company Admin of the Rainbow company. There must be at least one Enterprise licence assigned to the company, else...
Hello Said, Good day! MP504 Setup for Rainbow Hub (FXS Ports)Log in to the MP504 web interface (default: http://192.168.0.10, user: admin, password: admin). SIP Settings: SIP Server: sip.rainbow.ov...
Hi Caroline, Hope you are doing great! The issue may potentially be caused by, Analyze SIP Signaling Delays: The delayed session establishment observed in Wireshark suggests a potential issue with ...
Hi Julia, Good day! We understand that you're having trouble receiving the password reset link at your email address. Please take a moment to verify the following steps: Check the spam or junk fol...