Al MORTON1

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Activity overview

Latest activity by Al MORTON1
  • Al MORTON1 created a post,

    Scheduled Forwarding of Calls to Other Numbers based on a weekly Calendar

    Customer has a DDI on Rainbow Hub and would like calls to this DDI to forward to three different mobile numbers on a weekly rotation via the calendar. The pattern would be as follows: Week 1 calls...

  • Al MORTON1 created a post,

    Auto Attendant 'Out of Hours'

    We have an Auto Attendant configured for weekdays but there's no option for adding another Auto Attendant in the Welcome Service for the 'closed hours'. Requested assistance from Rainbow support an...

  • Al MORTON1 created a post,

    Block Certain Incoming Calling Numbers

    Customer requires certain incoming numbers from ringing site. They configured the 'Blacklist', but calls still ringing. Was then advised that 'Blacklist' was for preventing Rainbow Hub users from c...

  • Al MORTON1 created a post,

    Business Directory - Company Incoming Call

    Customers would like to have the option to see callers Company name appear on incoming calls when they are configured under the Business Directory - Company, rather than having to enter the Company...